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City of Casper reports non-emergency phone outage


UPDATE: At 8:01 p.m. May 5, the City of Casper reported that Casper Transit’s phone service had been restored.

CASPER, Wyo. — The City of Casper is reporting a phone outage affecting its non-emergency lines. Emergency calls and calls to 911 remain operable, officials said.

“We understand that this is frustrating for our community members, and we apologize for the inconvenience. We’re working as quickly as we can to resolve this issue, but fortunately, our 911 and non-emergency dispatch lines are still fully functioning,” City of Casper Public Information Officer Rachel Bouzis said in a news release.

All city services, including Casper Recreation Center, Water, Solid Waste, Community Development, and Animal Control, are unreachable by phone, and there is no estimated time for resuming normal operations, the city stated.

Also affected is Casper Transit, including Link and Assist via phone. In the interim, Casper Transit is available via email at transit@casperwy.gov, city officials said.

Residents are encouraged to contact the city by email at customerservice@casperwy.gov until the situation is fixed.

For emergencies, dial 911. The non-emergency dispatch line is 307-235-8278.