With virtual appointments, your doctor is a phone call away - Casper, WY Oil City News
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With virtual appointments, your doctor is a phone call away


CASPER, Wyo. — Now, in the middle of the coronavirus pandemic, protecting your overall health is as important as ever. That means staying in touch with your doctor or healthcare provider.

All Wyoming Health Medical Group providers are now able to make virtual appointments with their patients through TeleMed Wyoming. That means you can talk to your provider about your medications, new symptoms or other health concerns through the video technology of your smartphone, tablet or computer. 

Virtual appointments are also available for new patients. 

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What is telehealth?

Telehealth is the ability to access health care remotely through the video streaming and information sharing capabilities of your mobile devices and computers. A virtual appointment puts you face-to-face with your physician or provider through teleconferencing technology, without having to step inside the physician’s office. 

What can you do through a virtual appointment?

  • Establish care with a new physician or provider
  • Manage your medications and fill prescriptions
  • Talk to your doctor about resent lab or test results
  • Ask questions about new symptoms or manage your chronic health condition such as diabetes or COPD  
  • Follow-up with your doctor after a recent procedure or hospital stay
  • Be referred to a specialist or another level of care
  • And much more

Who can set a virtual appointment?

Virtual appointments are now available to all patients and new patients of Wyoming Health Medical Group clinics. During this time of social distancing and staying home when we can, virtual appointments are safer for our community, protect critical healthcare workers and give patients access to essential health services.

Schedule a virtual appointment by calling your physician’s office. 

  • Casper Pulmonary, (307) 577-0477
  • Cole Creek Primary Care, (307) 473-6768
  • Douglas Primary Care, (307) 358-1748
  • Mesa Primary Care, (307) 234-6765
  • Sage Primary Care, (307) 265-8300
  • Wyoming Endocrine and Diabetes, (307) 577-2592
  • Wyoming Nephrology, (307) 237-5047
  • Wyoming Neurosurgery and Spine, (307) 266-4000
  • Wyoming Pain Center, (307) 266-4000

How much does a virtual appointment cost?

The cost and the insurance coverage (for most payors) is the same as an in person visit. 

Will I still be able to see my doctor in person?

Please call your physician’s office about your specific circumstances, and follow their medical advice. 

The Latest Statistics from the Wyoming Department of Health:

What to do if you are feeling sick: In the wake of the COVID-19 outbreak, the Casper-Natrona County Health Department says that people who are feeling sick or exhibiting symptoms should contact their primary physician.

If you do not have a primary care provider, and live in Natrona County, please contact the COVID-19 hotline, operated by the Casper-Natrona County Department of Health. The line is open Monday – Friday 8:00 am – 5:00 pm 577-9892. Hotline services are intended for Natrona County residents and may not be able to provide specific information to persons calling from out of county.

Officials ask that you please do not self-report to the Emergency Room. Persons experiencing problems breathing should call 9-11.

For general inquiries and non-symptom related questions about COVID-19, please contact the Casper-Natrona County Health Department via email: covid@cnchd.org

  • Practice Social Distancing by putting distance between yourself and other people. This is especially important for people who are at higher risk of getting very sick.
  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol.
  • Avoid close contact with people who are sick
  • Stay home if you’re sick
  • Cover coughs and sneezes. Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

A list of area closures attributed to COVID-19 are available here.