Casper Fire-EMS says that a Centrylink outage is not currently affecting 911 service in the Casper area. This, despite reports of some disruption in other areas.
The CenturyLink network, a landline phone service, is currently experiencing a disruption affecting customers nationwide.
According to a statement from Casper Fire-EMS, though many 911 centers around the country have reported issues accessing 911, the Public Safety Communications Center in Casper has not had any reported issues.
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“This could be, in part, because the majority of call traffic to the Public Safety Communications Center uses cell phones,” The Casper-Fire EMS statement said.
The written statement from the Emergency service was sent to media just after 2:00 pm, December 27th.
“A test of the local 911 system using CenturyLink service successfully contacted emergency services. At this time all major cell phone carriers are working,” Casper Fire-EMS continued. “Residents that do experience problems reaching 911 using a landline are encouraged, to use or borrow a cell phone.”
Shortly after 2:00 pm, a map on the Centurylink website still showed service outages over many parts of the United States.
Our network is experiencing a disruption affecting customer services. We understand some customers are currently unable to generate tickets through the CTL help portal. We know how important services are to our customers and are working to restore services as quickly as possible.
— CenturyLink (@CenturyLink) December 27, 2018