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NCEM: With Verizon reporting call disruptions in Wyoming, people can text 911 for emergencies


CASPER, Wyo. — Natrona County Emergency Management (NCEM) said at around 5 p.m. Wednesday that Verizon Wireless has reported “intermittent voice call disruption” occurring in both Natrona County and Sublette County “and possibly other areas of the state.”

“This is a multi-state outage, and there is currently no estimated time until repair,” NCEM said.

People experiencing an emergency are able to text 911 if they are unable to dial out to it, according to NCEM.

“Please use plain messaging, and don’t shorten expressions,” NCEM said. “Please avoid emojis. Telecommunicators will receive the communication on the same console as voice calls and will be able to dispatch the most appropriate first-responder.”

Outages on Verizon’s network also impact mobile virtual network operators, like Spectrum and Straight Talk, that use Verizon’s infrastructure. Both Oil City News and County 10 have been told by Verizon users in Wyoming that they are experiencing problems.

Downdetector reports that over 24,000 Verizon outages have been reported across the country Wednesday afternoon, with problems most commonly reported in western cities like Denver and Los Angeles.