Client Services Representative

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Website Hilltop Bank

Client Service Representative             Main Office            

Monday – Friday, 8:00am-5:00pm; occasional Saturday mornings. Assist customers with account inquiries & questions via telephone, e-service inquiries, walk-in & mail by performing the following duties: Assist customers to obtain information & explain available financial services such as savings/checking accounts, online, mobile banking, debit card inquires & maintenance, wire transfers, security code words, stop payments, reconcilements, balance transfers & account closing. Answer customer questions, investigate & correct errors, & establish/maintain records. Assist e-service clients with ACH processing & general online banking inquiries. Assist customers with debit card questions & issue new debit cards. Excellent written/oral communications skills, including telephone skills, & knowledge of bank products & services. Effective level of initiative & co-operation to work independently. Knowledge of bank operations desirable.

Please apply in person at 300 Country Club Road, Suite 307 from 9am-5pm Monday – Friday. You may also go to www.hilltop.bank to complete an application. Please print and upload. Applicant testing administered. We are an EEO Employer.

To apply for this job email your details to melissa.siek@hilltopnationalbank.com