Mental Health Technician

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  • Full Time
  • Part Time
  • Casper, WY

Website Wyoming Behavioral Institute

Mental Health Technician


Wyoming Behavioral Institute (WBI) is an Inpatient Behavioral Health Hospital and residential treatment center in Casper, Wyoming.  We have a multi-disciplinary approach to treatment with a focus on psychiatric and behavioral health stabilization for patients all across Wyoming and the Rocky Mountain region. Our dedicated team of Psychiatrists, Nurses, Therapists, OT professionals, Mental Health Techs and allied behavioral health professionals all work together as a fast-paced ever growing Clinical Team.  We take pride in being a cohesive, family-friendly, flexible, educational and welcoming work environment. As an affiliate hospital of Universal Health Services, our staff have access to excellent benefits, (including paid vacation, paid sick time and over 20 other benefit offerings), as well as career advancement, employee perks, continuing education and daily learning opportunities. Our staff are proud to help underserved patients in crisis through our advanced clinical setting and the ability to work with a fantastically dedicated team of like-minded co-workers and friends.  If you are a dedicated professional looking for the next evolution in employment, and you want to make a difference in someone’s life, apply for a position at Wyoming Behavioral Institute today!  If you have general questions, or would like more information, please contact the WBI HR department at 307-265-5125.


POSITION SUMMARY:  Provides direct and indirect patient care on any hospital unit as assigned under the direction of a registered nurse or lead mental health Unit Coordinator.  Provides for the personal care, engagement and comfort in order to meet the needs of psychiatric patients.  Regularly engages with patients to ensure that patients are actively engaged with the treatment groups, activities and therapy or physician meetings in order to support the patient’s ongoing treatment goals. Monitors the unit’s patients for safety and provides information regarding therapeutic activities and engages patients throughout the day to encourage and support their treatment and therapy. Provides a clean, safe environment, is alert to risks and situations that may compromise patient safety and maintains par levels of equipment and supplies for patient care.  Works closely and productively with nurses and other unit staff to assure overall coordinated and therapeutic functioning of the treatment milieu (open unit setting). Provides input to improve the functioning of the unit system, rules, and schedule.  Charts on patient interactions and engagement as well as patient presentation on an hourly basis. Responsible for ensuring that patient safety rounds (cues) are completed on every patient in regular increments in order to ensure patient safety and monitor harm risks.  Records evidence of safety rounds and any anomalies which occur on the unit during the shift. Assists in training and mentors new employees.  Expected to give (2) weeks notice prior to voluntary resignation.  A probationary period of ninety (90) days is required.



Essential Functions:

Implements (under the supervision of a Unit Coordinator or nurse) and provides guidance to others on the effective and timely use of milieu management tools (such as decreased stimulation, room changes, time outs, staff check-ins, reflection room, shift report/patient handoff, use of North Hall designation and  Collaborative Problem solving interventions).
Works closely and productively with all staff to assure overall coordinated and therapeutic functioning of the unit.  May be assigned to any care unit in the facility as census or acuity indicates.  Expected to function on assigned unit with a willing and positive therapeutic demeanor in order to assist the hospital patients.
Provides input and shares observations in order to improve the functioning of the unit system, rules,  schedule, activities and flow of transitions on base unit.
Provides general patient care, i.e. assisting patients with ADLs, making beds, transferring patients.
Demonstrates understanding and competency in assessing and intervening appropriately for developmental age of clients, developmental growth patterns and relevancy to treatment.
Continuously observes patient behavior, mental status, and activities.  Demonstrates the ability to identify patient behaviors that require intervention.  Intervenes within ability and skill and notifies RN of any changes or unusual behaviors or concerns.
Monitor patient safety by consistently completing observation rounds, charting observations and alerting other staff when a safety or health situation presents a risk.
Operates equipment safely and correctly.
Assists in orientation and mentoring new staff members responsibly to units, orients new staff to protocol regarding appropriate patient charting and documentation.
Fully orients new patients to unit program upon admission, obtains admission vitals and records baseline information on the Nursing Assessment Form.
Records and processes patient belongings on admission and discharge.
Performs and records patient’s vital signs, intake and output, meal monitors, enuresis logs, behavioral presentation of patients per orders and notifies RN of any changes/abnormalities.
Performs patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
Safely escorts patients leaving the unit for activities and scheduled tests.
Performs patient safety checks at scheduled times, and records this appropriately.
Performs patient observation rounds appropriately and safely.  Assures that others work together to perform observation rounds correctly.
Effectively engages in crisis prevention and verbal de-escalation.
Role-models excellent verbal and non-verbal de-escalation skills to safely and therapeutically manage aggressive patients.
Actively and positively embraces Service Excellence and the Engagement Model of care striving to perfect skill at the Basket approaches to patient problem solving.  Assists with physical crisis intervention using “Handle with Care” approved holds under the direction of an RN.
Sets firm, consistent, neutral, and non-judgmental limits per the unit guidelines.
Consistently contributes effectively to inter-shift communication by assuring that staff record information on the Kardex, and report forms and updates as needed.
Uses appropriate, specific, and objective documentation showing evidence of observed factual data, interventions utilized, and teaching per patient’s treatment plan along with patient’s response.
Consistently has effective check-ins with assigned patients to provide emotional support, assess safety and symptoms, develop rapport, develop direct communication skills, and teach per protocols and treatment plan.  Allows time for and encourages questions, explains issues to patient in a language the patient can understand and uses therapeutic communication techniques
Is proficient at assessing patient’s safety risk.  Alerts nurse to need for status changes.  Alerts nurse when Suicide, Assaultive, Sexual, or Fall Protocol is needed…
Answers telephone and greets visitors in a professional manner, uses patient contact sheets appropriately to assure adherence to hospital and unit rules.
Demonstrates the ability to be organized and flexible, acts appropriately in stressful/emergency situations.
Performs other duties as assigned.

WORKING CONDITIONS:  Works indoors in a temperature controlled environment on a carpeted or tiled work surface.  May be exposed to occasional slippery floors, objects on floors, chemicals and/or sharp objects.  May be exposed to hazardous materials, blood borne pathogens and communicable diseases.  May be subjected to stressful situations. Must be able to lift a minimum of 50 pounds. Patient observation rounds require continuous standing and walking, without stopping, from 10 to 145+ feet every 15 minutes a minimum of 2 hours per day, maximum of 8 hours per day.  Must be able to kneel, grasp, bend at the waist, push/pull up to 50 lbs. on a regular basis.


KNOWLEDGE, SKILLS AND EXPERIENCES RECOMMENDED:  Must be 21 years of age and a High School graduate or have an equivalent to a High School diploma.  We prefer at least two (2) years of college in a related field and/or be a Certified Nurses Assistant and have at least two (2) years of experience in healthcare as a technician, optimally in a psychiatric setting.  Must have the ability to effectively communicate in English both verbally and in writing.  Additional language skills are helpful.  Will need to have knowledge of nursing care methods and procedures


Wyoming Behavioral Institute offers comprehensive benefits such as:

Competitive Compensation
Excellent Medical, Dental, Vision, and Prescription Drug Plan and over 25 other benefits options
Generous Paid Time Off
401(K) with company match and discounted stock plan
Career development opportunities within UHS and its Subsidiaries
Educational Assistance and Continuing Education benefits
Challenging and rewarding work environment
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues exceeding $11 billion in 2019. In 2020, UHS was again recognized as one of the World’s Most Admired Companies by Fortune on the Fortune 500; and recognized in Forbes ranking of America’s Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has over 90,000 employees and through its subsidiaries operates 26 acute care hospitals, 328 behavioral health facilities, 42 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.  Visit our company homepage at


EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.


At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or 1-800-852-3449.

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