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Cricket Wireless has a great new store with unmatched customer service

Sales person Breanna Kern with customers Calvin and Jo Gillespie at Cricket Wireless (Tayler Stephenson, Oil City)

CASPER, Wyo. — Cricket Wireless, located at 4030 Plaza Drive between McDonald’s and the west-side Walmart, is open and ready for business.

There was originally a kiosk in the Eastridge Mall, but they opened a store in October 2021 and have since then effectively changed the narrative about what Cricket Wireless can offer new and returning customers.

The new store is also under new management. Vincent O’Connell, a Navy veteran, Casper College alumni and salesman, has been running the store since it opened at their new location. He has been selling phones for the last three years and now runs and operates the store with three other employees.

According to O’Connell, their current store is “a much more professional atmosphere. We have a lot more space, we’re able to offer a lot more, and the customer service that we’re able to give our customers compared to the kiosk has been astounding.”

Salesperson Breanna Kern with customers Calvin and Jo Gillespie at Cricket Wireless (Tayler Stephenson, Oil City)

He continues this idea by saying that the employees at Cricket Wireless are not your typical salespeople. They care about the customer more than the sales. O’Connell says, “We want you to leave here with a smile on your face, even if that means that you leave empty handed.” They want Cricket Wireless to represent transparency, honesty, and integrity.

“We are looking for returning customers … and to greet them at the front door,” says O’Connell.

In order to make sure that your experience with them is good, they are offering you a great product with great customer service.

They have a full stock of phones, speakers, and headsets, and they are constantly ordering more. Cricket Wireless has the products and the deals that you want.

One of their big promotions that they have going on is $60/month for one line. In the unlimited plan you get HBO MAX, 15GB Mobile Hotspot, and 150GB cloud storage. Two lines cost $90/month, three lines cost $110/month, and four cost $130/month.

The promotion that you see on TV is for just $55/month and can have four lines for just $100/month.

If you are interested in these deals or want more information, you can visit their website, call them at 307-215-1040, or visit them in store at 4030 Plaza Drive anytime between 10 a.m. and 7 p.m. on weekdays, 10 a.m. to 6 p.m. Saturdays, and noon to 5 p.m. Sundays.

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